After-Sales Service Policy

Customer satisfaction continues after delivery.

Technical Support

Our support team is available to assist with:

  • Product guidance
  • Maintenance advice
  • Minor adjustments
  • Warranty assistance
  • Replacement parts (where available)

Service Requests

Customers should provide:

  • Invoice or Order Number
  • Product photos (if applicable)
  • Description of the issue

Our team will assess the request and recommend an appropriate solution.

Spare Parts

Replacement components may be available for selected products, subject to stock availability.

Charges may apply for parts outside the warranty period.

Maintenance Recommendations

To maximize product life:

  • Clean surfaces using a soft cloth.
  • Avoid excessive moisture.
  • Avoid dragging heavy furniture.
  • Tighten screws periodically if necessary.
  • Follow the recommended weight limits.

Routine maintenance is the customer’s responsibility.